
Assessment and Orientation (Private)
All dogs and people receiving private, in-home training start here
Service Description
New Moon Pet Training begins with a private, in-home assessment to identify your goals and create a personalized training plan. During this session, you'll learn essential skills such as clicker training and environmental management to set your dog up for success. What to bring: Treat bag filled with your dog's favorite treats Clicker (available for purchase in our website's shop tab if needed) Note: If you've purchased a training package, two clickers will be provided during your first session.
SERVICES & SCHEDULING Individual and group dog walks, bathroom breaks, enrichment walks, and basic feeding Payment due by first walk date via cash, check, credit card, Venmo, Zelle, or Cash App Multi-pet discount: 25% off each additional pet from same household Professional discount: 10% off for veterinary/pet professionals CANCELLATION POLICY 48+ hours notice: No fee 24-48 hours notice: $50 cancellation fee Less than 24 hours notice: Full walk fee charged Late payment fee: $10 after 5 days WEATHER POLICY No walks below 10°F or above 90°F Walker may cancel for severe weather (ice storms, blizzards, severe thunderstorms) Weather cancellations rescheduled at no charge Shortened potty breaks may be provided when weather prevents full walks HEALTH & VACCINATION REQUIREMENTS Required vaccinations: Rabies, DHPP, Bordetella, Leptospirosis Additional requirements: Recent fecal exam (within 12 months) OR monthly heartworm prevention Pet must be properly socialized and non-aggressive Client must disclose any biting history or behavioral issues EQUIPMENT POLICY Client provides: leash (6-foot standard), collar/harness, waste bags Prohibited: Retractable leashes, prong collars, electric collars Recommended: 2 Hounds Freedom No-Pull harnesses for dogs that pull Walker reserves right to refuse walks with unsafe equipment TRAVEL FEES Free: Within 20 miles/30 minutes of Highland, NY $25 fee: Beyond 20 miles/30 minutes (up to 45 miles/1 hour maximum) SAFETY & LIABILITY Client assumes all walking risks Walker not responsible for pre-existing conditions or pet-caused property damage Client must maintain proper preventative care for diseases/parasites Professional liability insurance maintained by walker ACCESS & COMMUNICATION Client provides reliable home access and clear pet pickup instructions Walk reports sent via text/email after each walk Response times: 24 hours for texts, 48 hours for emails Emergency contact information required
Contact Details
4079200586
newmoonpettraining@gmail.com
